M1 Net Wireless@SG
Frequently Asked Questions
1. What is Wireless@SG?
A: Wireless@SG is a wireless broadband programme initiated by IDA.providing island wide coverage by 4 operators
2. What is it all about?
A: Users can enjoy free wireless broadband access seamlessly both indoor and outdoor at public locations.
3. How extensive is the Wireless@SG coverage?
A: Islandwide
4. Why sign up for Wireless@SG?
A: You will no longer have to search for a particular Wireless Hotspot belonging to your mobile or broadband service provider. With Wireless@SG, you can now surf the Internet in most public areas such as Cafes, Bus stops, Coffee Shops, along the sidewalks etc with a single login account.
5. What is the speed of the internet?
A: For the Free Basic Wireless@SG account, you get speeds of up to 1Mbps at most public areas.
6. So I can access internet and other services?
A: Once connected, users will be able to access all Internet-based services e.g. online gaming, web surfing, instant messaging, VoIP and email.
7. Can I access via my laptop or WIFI enable handphone?
A: To connect to the Wireless@SG wireless broadband network, a user just needs a WiFi-enabled device, such as a laptop computer or a PDA, a web browser, and a registered Wireless@SG account.
8. Wireless@SG is powered by which Operators?
A: The Wireless@SG services are provided by M1Net Ltd, Singtel, StarHub and Y5Zone.
9. Do I have to sign up with all operators?
A: You can choose to sign up at any time with any one of the operators, and be able to access all the operators' networks with one single account. The user is able to roam within any of Wireless@SG's coverage areas, regardless of the operators' network.
10. Do I have to be an existing customer?
A: You do not have to be existing subscribers of these operators to enjoy the free service.
11. Who can sign up?
A: All residents and visitors in Singapore, including tourists and business travellers.
12. So I register with M1Net Ltd, what is the next step?
A: Password will only be sent via sms. There are basically 2 ways by which you can register with M1Net
Ltd. If you register online through http://www.M1Net.com.sg/Wireless-SG/,
website, you will receive an acknowledgement email and SMS with a password. If you register online
through one of M1Net Ltd's hotspots, you will receive a SMS with your
password.
13. I got the login ID and password, what is the next step?
A: Search for wireless coverage with your WIFI enabled device and select Wireless@SG. You are now connected.
14. How do I know if a hotspot belongs to M1Net Ltd?
A: Look out for the M1Net Ltd's Logo on your Hotspot Welcome Screen.
15. The Wireless@SG hotspot previously provided by Qmax is now provided by M1Net Ltd. How does this affect me?
A: You can continue to use your current user-id and password to access all Wireless@SG hotspots. However, please select the M1Net.com.sg domain from the drop-down menu when you login at the Wireless@SG login page.
16. Can I continue to use the qmax.com.sg domain for my Wireless@SG login?
A: No, the qmax.com.sg domain will be removed from 15 January 2010. You will have to select the M1Net.com.sg from the drop-down menu when you login at the Wireless@SG login page.
